Terms of Service and Sale

1. Who we are

Uknno is published by MANGALLON Léonard, a French sole proprietor (SIREN 106 872 799). Details are in the Legal Notice. Contact: hello@uknno.com.

2. The service

Uknno is a chat assistant, powered by AI, that reads data from the sports watch account you connect, answers questions about your training, sleep and recovery, and prepares workouts that you can send to your watch.

Uknno is not a medical device and gives no medical advice. Its answers come from your data and an AI model, and can be incomplete or wrong. Exercise carries risks: talk to a health professional before starting or changing an intense programme, and stop if you feel unwell. You stay responsible for what you do with a workout.

Uknno is an independent product. It is not affiliated with, endorsed or sponsored by Suunto or any other watch brand. Brand names are used only to say which devices work with Uknno.

Uknno depends on the watch brand's services. If a brand changes or ends its access, a feature may change or stop for that brand. We will tell you and, if a paid feature is lost for good, refund the unused part of your current period.

3. Your account

You must be at least 18, give accurate information, and keep your sign-in details to yourself. You are responsible for activity under your account. Connect only a watch account that is yours.

4. Price, free trial and renewal

Uknno costs €9 per month, or €79 per year if you choose the annual plan. Prices include VAT where it applies and are shown before you pay.

Free trial. New subscribers get 7 days free. We ask for a payment method to start the trial. Nothing is charged during the trial. When it ends, your subscription becomes paid and is charged automatically, unless you cancel before the end date shown at checkout. We email you before the trial ends.

Renewal. The subscription renews automatically each month (or year) for the same price until you cancel. Payment is processed by Stripe. If a payment fails, we retry it and you may lose access until it succeeds.

Price changes. We tell you at least 30 days before a price change takes effect on your subscription. If you disagree, cancel before then and you will not pay the new price.

5. Cancelling

You can cancel at any time, in one click from your account or by email to hello@uknno.com. There is no commitment and no cancellation fee. Cancellation takes effect at the end of the period already paid; you keep access until then, and nothing more is charged. Cancelling during the trial means you are never charged.

Outside the cases in section 6 and where the law requires it, a started period is not refunded.

6. Right of withdrawal (consumers)

You have 14 days from the day you subscribe (including the start of a free trial) to withdraw without giving a reason. To do so, tell us clearly by email to hello@uknno.com (you can use the form below), or use the withdrawal button in your account when it is available.

Uknno starts working as soon as you subscribe, which you ask for when you subscribe. If you withdraw after that, you pay only for the service already provided until you told us, in proportion to the full price. Otherwise we refund you within 14 days of your withdrawal, using the same payment method.

Model withdrawal form. To: hello@uknno.com. I hereby give notice that I withdraw from my contract for the Uknno subscription. Subscribed on: ____ . Name: ____ . Email of the account: ____ . Date: ____ .

7. Acceptable use

Do not use Uknno to break the law, to attack or overload the service, to access someone else's data, to extract the service or its models at scale, or to resell it. We may suspend an account that does, after warning you unless the abuse is serious.

8. Your content and our rights

You keep all rights over your data, your messages and your workouts. You give us only the permission needed to run the service for you: to store them, process them with our providers, and display them to you. We do not use them for anything else.

The website, the software, the design and the Uknno name and logo belong to us and are protected by intellectual property law. You get a personal, non-transferable right to use the service while your account is open.

9. Availability and changes

We work to keep Uknno available but do not promise it will never be interrupted. We may improve or change features. If a change significantly worsens a paid feature, you can cancel and be refunded the unused part of the current period.

10. Liability

Nothing here limits your legal rights as a consumer, including the legal guarantee of conformity for digital services, or our liability for death or personal injury, fraud, or gross negligence.

Subject to that, we are liable for the direct damage we cause by our fault, and we are not liable for indirect losses, for events outside our control (including an outage of a watch brand, hosting or AI provider), or for the consequences of following a workout against the advice in section 2.

11. Closing your account

You can delete your account at any time; your data is then deleted as described in the Privacy Policy. We may close an account for serious or repeated breach of these terms, after notice, and refund the unused part of the period paid.

12. Changes to these terms

If we change these terms, we tell you at least 30 days before they apply to you. If you do not accept the change, you can cancel before then.

13. Law and disputes

French law applies, without removing the mandatory consumer protection of the country where you live. You may bring a dispute before the courts of your place of residence.

Questions or complaints: hello@uknno.com.